Jon-Eric Crossno

  • 14 Citations
  • 2 h-Index
20012012
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Research Output 2001 2012

  • 14 Citations
  • 2 h-Index
  • 1 Article
  • 1 Review article
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Article
2001
9 Citations (Scopus)

Assessment of Customer Service in Academic Health Care Libraries (ACSAHL): An instrument for measuring customer service

Crossno, J. E., Berkins, B., Gotcher, N., Hill, J. L., McConoughey, M. & Walters, M., Oct 30 2001, In : Bulletin of the Medical Library Association. 89, 2, p. 170-176 7 p.

Research output: Contribution to journalArticle

Libraries
customer
health care
Delivery of Health Care
Library Surveys