A case study for sustaining a standardized healthcare procedure

Susan Ferreira, Mozhdeh Sadighi, Melanie S Sulistio, Deborah E Farr, Daniel Bennett, Eleanor Phelps, Benjamin Weia, Eric Kuo, Gary Reed, Paul Componation

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

This paper describes the sustainment plan of a project that standardizes a healthcare procedure and provides training of this procedure to physician trainees. The procedure discussed in this paper is the insertion of central venous internal jugular triple-lumen catheters using ultrasound guidance. This project was the first attempt to standardize a medical procedure that has significant risks and its associated training across six different departments at the University of Texas Southwestern Medical Center (UTSW). Multiple stakeholders were involved beyond the six departments including representatives from UTSW’s Simulation Center and Quality, UTSW’s Safety and Outcomes Education Department and the University of Texas at Arlington’s (UTA) Industrial, Manufacturing, and Systems Engineering Department. At this point in the project, the medical procedure has been standardized and the training process and educational support materials have been developed necessitating a sustainability plan to achieve long-term goals. Many potential challenges exist including continued adherence to the standardized procedure and the associated training curriculum. The sustainability plan provides a support framework that helps ensure the standardized procedure, the training and the associated deliverables are continued well into the future. The paper also presents preliminary results from the application of a sustainability model.

Original languageEnglish (US)
Title of host publication39th International Annual Conference of the American Society for Engineering Management, ASEM 2018
Subtitle of host publicationBridging the Gap Between Engineering and Business
PublisherAmerican Society for Engineering Management
Pages312-319
Number of pages8
ISBN (Electronic)9781510874640
StatePublished - Jan 1 2018
Event39th International Annual Conference of the American Society for Engineering Management: Bridging the Gap Between Engineering and Business, ASEM 2018 - Coeur d�Alene, United States
Duration: Oct 17 2018Oct 20 2018

Publication series

Name39th International Annual Conference of the American Society for Engineering Management, ASEM 2018: Bridging the Gap Between Engineering and Business

Conference

Conference39th International Annual Conference of the American Society for Engineering Management: Bridging the Gap Between Engineering and Business, ASEM 2018
CountryUnited States
CityCoeur d�Alene
Period10/17/1810/20/18

Keywords

  • Healthcare process standardization
  • Process sustainability
  • Sustainability plan

ASJC Scopus subject areas

  • Strategy and Management
  • Management of Technology and Innovation
  • Information Systems and Management

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  • Cite this

    Ferreira, S., Sadighi, M., Sulistio, M. S., Farr, D. E., Bennett, D., Phelps, E., Weia, B., Kuo, E., Reed, G., & Componation, P. (2018). A case study for sustaining a standardized healthcare procedure. In 39th International Annual Conference of the American Society for Engineering Management, ASEM 2018: Bridging the Gap Between Engineering and Business (pp. 312-319). (39th International Annual Conference of the American Society for Engineering Management, ASEM 2018: Bridging the Gap Between Engineering and Business). American Society for Engineering Management.