Emotions, the neglected side of patient-centered health care management: The case of emergency department patients waiting to see a physician

Medicine & Life Sciences

• Patient-Centered Care 74%
• Case Management 67%
• Hospital Emergency Service 50%
• Emotions 49%
• Physicians 39%
• Delivery of Health Care 38%
• Health Services Research 11%
• Patient Satisfaction 9%
• Self Report 9%
• Quality of Health Care 9%
• Patient Care 8%
• Direction compound 7%

Social Sciences

• case of emergency 100%
• Health Care Management 98%
• physician 47%
• emotion 45%
• Quality of care 11%
• patient care 10%
• Healthcare 8%
• knowledge 6%
• management 5%