How Do Patients with Mental Health Diagnoses Use Online Patient Portals? An Observational Analysis from the Veterans Health Administration

Bella Etingen, Timothy P. Hogan, Rachael N. Martinez, Stephanie Shimada, Kevin Stroupe, Kim Nazi, Samantha L. Connolly, Jessica Lipschitz, Frances M. Weaver, Bridget Smith

Research output: Contribution to journalArticle

Abstract

Online patient portals may be effective for engaging patients with mental health conditions in their own health care. This retrospective database analysis reports patient portal use among Veterans with mental health diagnoses. Unadjusted and adjusted odds of portal feature use was calculated using logistic regressions. Having experienced military sexual trauma or having an anxiety disorder, post-traumatic stress disorder, or depression were associated with increased odds of portal use; bipolar, substance use, psychotic and adjustment disorders were associated with decreased odds. Future research should examine factors that influence portal use to understand diagnosis-level differences and improve engagement with such tools.

Original languageEnglish (US)
Pages (from-to)596-608
Number of pages13
JournalAdministration and Policy in Mental Health and Mental Health Services Research
Volume46
Issue number5
DOIs
StatePublished - Sep 15 2019
Externally publishedYes

Fingerprint

Veterans Health
United States Department of Veterans Affairs
Mental Health
Adjustment Disorders
Veterans
Post-Traumatic Stress Disorders
Anxiety Disorders
Psychotic Disorders
Substance-Related Disorders
Logistic Models
Databases
Depression
Delivery of Health Care
Wounds and Injuries
Patient Portals

Keywords

  • Engagement
  • Health information technology
  • Mental health
  • Patient portals
  • Veterans

ASJC Scopus subject areas

  • Phychiatric Mental Health
  • Health Policy
  • Public Health, Environmental and Occupational Health
  • Psychiatry and Mental health

Cite this

How Do Patients with Mental Health Diagnoses Use Online Patient Portals? An Observational Analysis from the Veterans Health Administration. / Etingen, Bella; Hogan, Timothy P.; Martinez, Rachael N.; Shimada, Stephanie; Stroupe, Kevin; Nazi, Kim; Connolly, Samantha L.; Lipschitz, Jessica; Weaver, Frances M.; Smith, Bridget.

In: Administration and Policy in Mental Health and Mental Health Services Research, Vol. 46, No. 5, 15.09.2019, p. 596-608.

Research output: Contribution to journalArticle

Etingen, Bella ; Hogan, Timothy P. ; Martinez, Rachael N. ; Shimada, Stephanie ; Stroupe, Kevin ; Nazi, Kim ; Connolly, Samantha L. ; Lipschitz, Jessica ; Weaver, Frances M. ; Smith, Bridget. / How Do Patients with Mental Health Diagnoses Use Online Patient Portals? An Observational Analysis from the Veterans Health Administration. In: Administration and Policy in Mental Health and Mental Health Services Research. 2019 ; Vol. 46, No. 5. pp. 596-608.
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