Measuring use of outpatient care among mentally ill individuals: A comparison of self reports and provider records

T. M. Kashner, T. Suppes, A. J. Rush, K. Z. Altshuler

Research output: Contribution to journalArticle

34 Citations (Scopus)

Abstract

Psychiatric nurses administered structured interviews to 80 clients in a county mental health clinic. Clients were asked to describe their use of medical and psychiatric outpatient care services during a 180-day period. Responses were compared with medical records abstracted from a comprehensive listing of health care providers. Taken as a group, clients reported only slightly more visits than that found in medical records. Individually, however, client responses were poor predictors of visits reported in provider records. Those considered low utilizers by providers tended to overstate, and high utilizers tended to understate, the number of outpatient visits. Reporting validity did not vary with client demographic characteristics or psychiatric diagnoses.

Original languageEnglish (US)
Pages (from-to)31-39
Number of pages9
JournalEvaluation and Program Planning
Volume22
Issue number1
StatePublished - Mar 1999

Fingerprint

outpatient care
Mentally Ill Persons
Ambulatory Care
Self Report
Medical Records
Psychiatry
Comprehensive Health Care
Mental Disorders
Health Personnel
Mental Health
Outpatients
mental health
Nurses
Demography
Interviews
health care
nurse
comparison
measuring
Outpatient

Keywords

  • Health utilization
  • Measurement
  • Mental illness

ASJC Scopus subject areas

  • Business and International Management
  • Strategy and Management
  • Public Health, Environmental and Occupational Health
  • Social Psychology
  • Education
  • Sociology and Political Science

Cite this

Measuring use of outpatient care among mentally ill individuals : A comparison of self reports and provider records. / Kashner, T. M.; Suppes, T.; Rush, A. J.; Altshuler, K. Z.

In: Evaluation and Program Planning, Vol. 22, No. 1, 03.1999, p. 31-39.

Research output: Contribution to journalArticle

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