“D/C the CC (carbon copy)” - Improving the EhR signal-to-noise ratio for clinicians by selective feature de-implementation

Ling Chu, Seth M Toomay, Cameron S. Ginnings, Kyle G. Gabriel, Ethan A Halm, Duwayne L Willett

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

De-implementation of a 10-year EHR configuration resulted in over 50% decrease in the volume of the most-common InBasket message type received by PCPs. Pro-actively seeking out ways to not only (a) implement helpful new EHR features but (b) de-implement detrimental ones offers an opportunity to accelerate improvement in the S/N ratio and reduce clinician frustration and dissatisfaction with the EHR. Balancing governance decision agendas with de-implementation opportunities can enhance the clinician experience.

Original languageEnglish (US)
Title of host publicationMEDINFO 2019
Subtitle of host publicationHealth and Wellbeing e-Networks for All - Proceedings of the 17th World Congress on Medical and Health Informatics
EditorsBrigitte Seroussi, Lucila Ohno-Machado, Lucila Ohno-Machado, Brigitte Seroussi
PublisherIOS Press
Pages1915-1916
Number of pages2
ISBN (Electronic)9781643680026
DOIs
StatePublished - Aug 21 2019
Event17th World Congress on Medical and Health Informatics, MEDINFO 2019 - Lyon, France
Duration: Aug 25 2019Aug 30 2019

Publication series

NameStudies in Health Technology and Informatics
Volume264
ISSN (Print)0926-9630
ISSN (Electronic)1879-8365

Conference

Conference17th World Congress on Medical and Health Informatics, MEDINFO 2019
CountryFrance
CityLyon
Period8/25/198/30/19

Keywords

  • Burnout
  • Cognitive Science
  • Electronic Health Records
  • Professional

ASJC Scopus subject areas

  • Biomedical Engineering
  • Health Informatics
  • Health Information Management

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  • Cite this

    Chu, L., Toomay, S. M., Ginnings, C. S., Gabriel, K. G., Halm, E. A., & Willett, D. L. (2019). “D/C the CC (carbon copy)” - Improving the EhR signal-to-noise ratio for clinicians by selective feature de-implementation. In B. Seroussi, L. Ohno-Machado, L. Ohno-Machado, & B. Seroussi (Eds.), MEDINFO 2019: Health and Wellbeing e-Networks for All - Proceedings of the 17th World Congress on Medical and Health Informatics (pp. 1915-1916). (Studies in Health Technology and Informatics; Vol. 264). IOS Press. https://doi.org/10.3233/SHTI190711